providing Professional IT Support & Enterprise Class Cloud Services

Hosted Exchange

Broadband

Cloud Backup

Hosted VoIP

Soonr

HVDs

Domains & Web

Networking

Work smarter with Hosted Exchange

Improve your communications

Hosted Exchange gives you the opportunity to build on your customer service and business efficiency by enabling you to contact, collaborate and share wherever you are and whenever you need to.

Control your costs

Moving your Exchange environment into the Cloud means you get all the advantages of on-site collaboration, whilst reducing the IT overhead of running on-site Exchange or Small Business Server.

Reduce installation costs

By switching to Hosted Exchange, you get better control of your costs reducing the need for expensive hardware installations and ongoing maintenance.

Get more for less

It may cost less to move to Hosted Exchange, but by no means do you sacrifice service quality. The Hosted Exchange environment is super-resilient, is fully managed, and every email is scanned for viruses and spam before it arrives in your inbox.

Safeguard your mailboxes

Industry leading cloud-based security and segmentation ensures your data is safe and secure. Data is also backed-up each day on a 60 day retention period.

 

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Broadband Installation configuration

We can supply and install Home and Business Broadband Services and also routers that provide redundancy and business features such as Virtual Private Network (VPN) connections for remote access.  We use a VDSL (Fibre to the Cabinet) connection and use the Draytek 2850n Business Class Router.  We have a "1 box solution" and can ensure you can achieve the same with VDSL.  As Draytek Authorised Dealers we are able to supply the right model to suit your needs and  negate any potential upgrade issues.

Broadband Testing

If you are finding it difficult to get answers to why your line doesn't work as you feel it should, you will have experienced how difficult it is to get your provider to accept there is a fault. They will tell you that there is no fault or that it must be your router or the filter as it all tests out fine.  If you can get them to call an engineer out you will be warned the call out could result in charges of up to £400 for a business customer. We have invested in the latest Broadband Testing Equipment that allows for the testing of all types of line and service up to and including the BT Infinity or Fibre to the Cabinet Service.

If you would like to have you're line tested or would like to discuss any other details, please contact us and we will get back to you.

We are an Eclipse Internet reseller and we can supply all types of broadband and other business connections.  Eclipse are known for the reliability, speed and we can not only supply but support their connections.

Cloud Backup

 Our Enterprise Class Cloud Backup provides a highly secure, automated method of protecting your critical business data, whether it’s simple file data or complex databases such as Microsoft Exchange and SQL. Cloud Backup offers a cost-effective, hassle-free alternative to optical or tape based backup solutions. Whilst traditional methods can be effective, they require capital expenditure to set them up, along with staff to operate and maintain them. A Cloud Backup system avoids all of these problems, replacing time consuming, laborious techniques with fast, automated, secure backup processes.

 

You always have access to your data thanks to our secure web portal, meaning you can access and restore your data no matter what machine you’re accessing it from.

 

Click the PDF icon to download a datasheet

The Data Sheet will give you all the information you need but if you would like to see a demostration or discuss costs and any other details, please contact us and we will get back to you.

Hosted VoIP and Communications

The increasing popularity of VOIP technology has typically been driven by the economic advantages it offers. The fact that it costs a lot less than traditional methods of telephony is a powerful incentive for most businesses. However, alongside lower costs, hosted VOIP also bringsyou a whole range of other benefits, giving you affordable access to a comprehensive, fully mobile, state-of-the-art business infrastructure on demand.

 

VOIP is a means of transmitting phone calls and services across the internet. In terms of basic usage and functionality, a VOIP enabled telephone works exactly like a ‘normal’ phone. However, VOIP has a number of other powerful features allowing organisations to gain competitive advantage by improving productivity and providing better communications to their customers.

The Data Sheet will give you further information but if you would like to see a demostration or discuss costs and any other details, please contact us and we will get back to you.

Click the PDF icon to download a datasheet

VoIP can give you the freedom to make and receive calls using a VoIP Handset or a "Softphone" configured on you laptop or PC etc wherever you are.  It can be configured with a "Local Phone Number" and you can also have non geographical and freephone numbers assigned.  The feature you get are the same as those available on the large business phone systems but our Hosted VoIP can cost as little as £10 per month.  This is not a "Skype" type service.

Working with Soonr Workplace Teams

Soonr’s Mobile Sync & Work Platform for SMEs now offers on and offline users access to shared files and workspaces. Soonr Workplace aims to enhance today's dynamic business environment by allowing users to safely organise, manage and share files with internal and external stakeholders; from any device, anywhere.

 

With Soonr Workplace, files are organised into Projects and users have complete control over how they build teams and give access to specific information. Users can easily view, print, fax, markup, search for and share important documents on any device. With regular backup, versioning and automatic sync, users can access the files they need when they need them. Permission levels can be adjusted instantly, as teams and requirements change.

 

 

Click the PDF icon to download a datasheet

The Data Sheet will give further information but if you would like to discuss costs and any other details, please contact us and we will get back to you.

Hosted Virtual Desktop

Hosted Virtual desktop technology is an innovative new method for delivering desktops to end users. Hosted Virtual Desktops offer numerous advantages over other forms of desktop computing in terms of cost savings, security, resilience, flexibility and reduced management.....

 

The idea behind cloud computing and hosted virtual desktops is that they provide the same features, tools and ways of working as traditional IT, but with a different method of accessing them. Whilst the services look and feel familiar, behind the scenes they bring a raft of benefits, such as cost savings, disaster recovery, business continuity, remote working and improving staff productivity.

 

If you are faced with replacing many older PCs and also need the flexibilty of staff working from anywhere on devices like an Apple iPad then a Hosted Virtual Desktop could be the solution for your business.

 

 

Click the PDF icon to download a datasheet

The Data Sheet will give further information but if you would like to discuss costs and any other details, please contact us and we will get back to you.

Rich Media and Flash -  Watch movies in high-definition, as well as other rich media from your virtual desktop

Domain Registration & Web Hosting

We can register domain names which are registered to show the business or individual as the regitrant and design and build web sites.  If you already own a domain it can be transferred to our accounts if that is the best option or we can advise on alternatives should they be more suitable.  We have extensinve experience in advanced DNS management to configure the records for email and web hosting and the types of records required for Hosted Exchange auto configuration.

 

We have built numerous Wordpress sites for customers who need the flexibility of changing their own pages and posting news items.  In addition we have designed web sites for customers to their own specification. Others of our customers have their own web designers but need their web sites hosted on servers, located at secure data centres with fast internet links, that have all the facilities they need including mySQL databases with scripting options as well  We can configure databases and scripting options and arrange whatever file transfer access that is required.

 

Whatever your needs we can accommodate them.  Please contact us to discuss your requirements.

Networking

We can install additional wired network points and also install or improve you're wireless networking.  We have installed wireless access points and repeaters for many customers to overcome “wireless dead spots” in offices and homes.

 

There are other solutions that we can use to achieve the network you really want, including installing Home Plug (Ethernet over Mains) devices and combining them with additional Wireless Access Points or a mixture of the various technologies as appropriate.  We have many satisfied customers who contacted us because their wired or wireless network did not fully meet their needs and we have designed a solution that has overcome any problems that they had.

 

Bring You're Own Device (BYOD) and the increase in the use of streaming media from the internet means that many networks are not able to meet the needs of their users.

 

If you are having problems with your network even if you think it is the broadband that is at fault, contact TWS to see how we can improve performance or capacity to overcome the problems you are experiencing.

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